Tatacliq.com — Offer mentioned in the site is not provided. They are not refunding the extra amount deducted citing some reasons.

Address:	Bangalore, Karnataka, 560048
Website:	Tatacliq

I have ordered a 32 inch tv on 21st of January from tatacliq. I have received the product on 1st February.

There was an offer going on during that time for standard chartered credit/debit cards. 15% instant discount. After entering the card details, based upon the card number, Website will auto detect the card and reduce 15% of the actual cost and then it will display the discounted price to the user. Once I entered the card details, discounted price was shown to me and I have selected pay now and it went to the payment gateway page where we need to enter the password or one time password to proceed further. But in this page, the amount was not displayed. Once the payment is done, I got the sms saying that the full amount got deducted instead of 15% discounted amount.

From then on, I have called them many times and wrote multiple mails, but still they haven't refunded the amount. whenever I called them, they asked me to wait for some time and now it is close to one month. Still I haven't got any proper response like I will get the refund or not.
Yesterday I got a mail saying that my card is a different type of card for which the offer is not applicable even though it standard chartered card. During the offer period there was no noted regarding this information.

They have just mentioned that they are giving 15% off for standard chartered cards. But now they are saying like this.. I am sure that, there was nothing mentioned regarding the terms and conditions for this offer and there is no mention about the type of card for which the offer can be redeemed..

I m literally tired asking them for refund. They are cheaters. I will not recommend this site even for my enemy. Poor site and poor management.

My order id :[protected]

Regards
Aarif Mohamed
[protected]