Tatacliq.com — Regarding product return and refund

Hi team,

I bought 3 time product from tata cliq company online owned by tata unistore, when i booked first order, amount deducted but order not confirmed, i asked them then refunded, after that i ordered same again, they gave me 7 days to deliver, time line completed but order not delivered then i got message last day order cancelled and their excutive said product will be deliver within time line but they cancelled by itself and every executive was misguiding me, after that i got message, refund successful on 19th june will be reflect in bank within 4 working days but today is 5 day completed no reply no refund and no call pickup from tatacliq for order no.[protected]. For third order, i got damaged product, i asked as per policy for return, they register myself for return and said you will get a mail with whatsap contact number, share defective image of product and all the accessories and packing you should have even packing pollybag, they said share you image of defective product and we will call you within 1 day for arrange you product for pickup, 1 day completed but not call no reply, no reponse for order no.[protected]. I hope will take action asap. I am very sad and not satisfied from this site, it is totally fake site, take action against it.

Regard
Gautam