Tcl India — tcl led tv 43p6us | |||||
I had recently purchased new tcl led 43p6us tv from vijay sales prabhadevi show room (Invoice number 156-r-si 4003), on 27 june 2018 and was informed that within 24 - 48 hrs a technician would arrive to initiate and install my new tv. Today is 03 june 2018 and 144 hrs less sunday 24 hrs is 120 hrs later, there is absolutely no news or even a phone call from anyone. Have been chasing this issue daily since purchase but all empty promises from both parties, vijay sales and tcl india customer support no. [protected] Am quite fed up trying to organise a response from either party. Vijay sales, please stop selling krap which does not have enough backup, after sales. Tcl india, please stop selling a product which you are unable to support. I need immediate action for installation please!! Further to the above, when i chatted with online customer support for installing the apps by myself, i enquired about screen mirroring with ipad and iphone for which the online support person cut me off 3 times! Later when i called, was not given a clear picture about the same. Tcl india should be more transparent and honest when advertising online about the features of their products. If ios is not supported by tcast, same should be specified on website! Disappointed completely with tcl product and their way of handling new customers. When i checked other models in other countries, ios is supported. So why is this krap tv sold off to unsuspecting customers? Or maybe there is some app or setting. But am unable to screen mirror either any ios devices or windows 10 laptop! Stop fooling people! Was this information helpful? | |||||
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I have bought tcl smart TV on 15 august 2019 n it is notmore than 2 month it has a problem with its screen it is showing black n white patches on it I hope u will send someone to resolve these issues as early as possible
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