Tcl India — TV 55" Screen Blinking

1] I have purchased TCL TV model no: TCL LED 140 cm-55C2US (3 yrs warranty) from CROMA
Invoice No: SLA[protected] Time Stamp: [protected]:42:19
Of late - I find slight flickering of images on TV - which in due course may lead to failure of screen.

It may be better if your Hyderabad service technician visits and ascertain whether it can be arrested & reversed.
Of course there is 3 year warranty from your side and hence there may not be any urgency. Trust you will take necessary action.

Thanks, TVG Krishna [ [protected] ]

2] TCL Job Id: IN[protected] Dt. 9th FEB 2021.

Highly disturbing and surprising that TCL customer care is "NIL" and does not respond to numerous phone calls made ON 15/2, 16/2, 10/3, 02/4, 20/4, 01/5, 02/7, 08/7, 12/7, 13/7, 04/8, 16/8, 18/8 & 4th SEPT 2021.

Do I have to file case in consumer court ?