Tekify Global — lan port damage

Address:

Kanyakumari, Tamil Nadu, 629602

I have purchased hp 15 core i3 7th gen - (4 gb/1 tb hdd/dos) 15-da0296tu laptop laptop from flipkart order id od[protected]Seller: tekify global) and received the laptop on 31 dec-18but broken at the lan port i did not even on the laptop. I requested for return of the laptop on the same day. It has been more than six days and have not received any proper response from seller. So i want to replace my laptop as soon as possible