Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — bill paid is not recorded and customer is charged double

Sahana Moulik

from Chennai, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh, 500084

Hi,
My unique service number is[protected]
I have paid my bill last on 10th november 2018 through google pay (Transaction id is:[protected]. But when i check my current bill, i find the paid bill is not recorded and i have been charged double for two months.
Its like paying the electric bill twice for every month.
Could you please look into this asap

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Jan 12, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

As of now your payment is not credited to TSSPDCL account, please send us the payment acknowledgement (or) bank statement showing debit and also payment mode details (Billdesk/paytm/twallet) in this regard. and mail to [protected]@tssouthernpower.com

Regards,
TSSPDCL