Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — current bill paid twice through paytm and hdfc automatic bill payments

LakshmiUppala

from Hyderabad, Telangana

Address:

Nalgonda, Andhra Pradesh, 508218

Hi,

I have paid October month current bill through paytm and hdfc debit card automatic bill payments. The amount is not adjusted in November current bill and also amount not credited to hdfc or paytm.. And I have paid November current bill also.. How can I proceed further to get current bill adjusted or credited to my account. Please suggest

USC:[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 14, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As you have paid this month bill, your excess amount will be adjusted in next month bill.

Note: These adjustment details and outstanding amount details will not reflected on the bill as well as in website.

if your next month's bill amount is < Rs. 534/- then no need to pay the bill else Pay the balance amount by deducting the credit balance from the bill amount generated at ERO HUZURNAGAR on all working days before due date (or) if ERO is very far then you can make part payment at bill counter's before due date and additional charges will be levied if the due date is crossed.

Regards,
TSSPDCL