Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Respected Madam / Sir,

My name is Vasu. My Cell No is [protected].
Consumer Number (USN) is[protected] and I am the tenant at the flat. My Owner Name is Ms.Alka Rani.
Address : 1-10-397/1 To 7, Flat No.B606, Lake View Mirra Residency, Brahmanwadi, Begumpet, Hyderabad - 500 016

In the past 55 months of my stay in Hyderabad I have been paying the electricity bill well on time thru website https://www.tssouthernpower.com/ as past payment records will show. However, TSSPDCL does not appear to have any ECS facility or even a timely SMS reminder system and therefore, on a few occasions I have missed paying the power bill - online, as I usually pay - within due date. This has probably happened 3-4 times.

On each instance, TSSPDCL have deputed someone - probably a lineman or a meter reader - to my premises and have simply disconnected power by switching off the mains from the meter area. On each occasion our caretaker has come to our floor to inform us of this action and - this is the SHOCKING part - every such instance has been WITHIN 3-7 DAYS OF THE DUE DATE OF PAYMENT OF BILL.

I am not aware if this happens in any state and whether it is legal to disconnect the power without any warning. I feel this is malpractice and abuse of power and should be seriously looked into.

I paid my electricity bill on 18th December 2018(9:44pm) from Google pay.
[protected]@icici has requested for the payment to pay electricity bill of RS. 532.77 and it has been deducted from my account but not credited to Telangana Southern Power Distribution Company [TSSPDCL]. I thought it has been credited to them but after due date period they charged a penalty for not paying the bill. The amount is not refunded till date. Indiaideas has to refund my amount. My UPI transaction ID is[protected]. Kindly do the needful.

Sir, recently i have taken one single phase meter vide sc no.[protected] with usc no.[protected]. I am using 2hp motor for bore. But for 1hr usage of my 2hp mortor the power consumes 6units instead of 2-3 units eventhough the motor takes 12amp for that i have received the first bill for an amount of rs 6800/-. But after checking the tspcdcl staff saying that everything is fine. Now i want to replace my meter with new one.. I will pay the replacement charges if any thing is there.. Pl guide me the procedure for replacement of my current meter.. I am very much thankful if any solution guide..

With regards
M. Venkateswararao
Sub divisional engineer
Bsnl
Hyderabad
Mobile no [protected]
Mail i’d: [protected]@gmail.com

Dear sir
This month (Jan 2019) i received a total bill for rs: 2302.0. Paid the arrears on 8th jan 2019 for rs. 849.0. But still the amount i need to pay is rs. 1453.0. There is some issue with meter reading too.
It is showing in the bill :
Open reading = 30957
Closed reading = 1
Net units consumed = 249

Could you please check and let me know?

Regards

Sir,
This is regarding the usc[protected], i'm facing abnormal unit recording - and receiving excess bill.

My average consumption is approximately 140 to 160 units for which i receive the bill of around 600 to 700.

This month we have received a bill of rs 4350 which recorded 578 units. Can you please solve my problem.
I request you to kindly look into it as soon as possible...

Ch uma lakshmi
Jubilee hills
Hyderabad

I have applied for 2 meters for residential purpose the meters have been alloted came to karwan electricity station but they are not installing from 7 day they are not responding to me & ae also irresponsible person not taking action on linemen's & the bill collector is not responding over phone call & they are charging installation fee from consumer's the work should be done by a bill collector they are sending a outside person's instead of electricity department persons have to work they are bargaining with us if you gave a fixed amount of our charges then only we will install new meters. So plz kindle requested to take an immediate action on them.

We have been charged extra amount of rs. 3220/- as dccase amount due in the january 2019 electricity bill by tsspdcl.

We are paying electricity bill amount every month for whatever the bill got generated. Why we should have to pay thousands of rupees extra as you charge without any criteria. We can’t afford such bills. Generally, we get 500 to 700 rupees bill every month. But, this month it is 4200 rupees, almost six times of the bill we pay. Request you to please review and remove the extra amount and please resolve the issue as soon as possible.

Usc :[protected]

Thank you

Hi Team,

Would like to bring to your kind notice that my electricity bill in the month of November 2018 had come to Rs.6017/-, because of meter got strucked and not showing reading and raised a same concern to electricity board and team had reduced bill 3000/- how basis will calculate and changed the bill to 3000/-.

Past last six months am paying average bill 700/- to 800/-

my meter details
S.No :[protected]
USC NO:[protected]
Name: Sree Loukya
Address: PT 9 &9/1
Puppalaguda

Hi,

Power disconnected because of late payment.

1. I did not received this month bill.
2. Due dates varry on monthly bills.
I registered my mobile with service number i did not received any sms reminding me the due date.
3. Power disconnected when door is locked.

I made payment online. When asked for power supply, i was informed to wait till the amount reflects in the system.

Thanks,
Dev

Hi Sir,

This is regarding the disconnection of power supply before the payment due date. We have received huge bill amount for the Dec 2018 month due to faulty meter reading.It was corrected and line man has provided us new bill on 14th Dec with bill date as 14th Dec and payment due date as 28th Dec.

Yesterday by the time I reach home there was no power supply but I thought it was normal power cut. But even by today morning there was no power supply. I wanted to know why before the completion of bill payment due date our power supply was disconnected. The new bill was provided to us on 14th and due date is extended to 28th generally it will be 18th of every month. For this month there was an issue with meter so the bill cycle is changed and it not our fault right. Then how come the power connection will be disconnected.

I have paid bill today morning and attached the new bill and payment copy for your reference. I have informed concerned lineman of our area regarding this issue he said he will look into this. My intention here is to inform such type of incidents to higher officials so that they might understand our problems. What's the mistake from our end we can pay bill on or before 28th Dec right.

Please provide the exact reason for this issue and let me know the details for disconnection.

Thank you.

Regards,
[protected]

I have missed paying the power bill - online, as i usually pay - within due date. This has probably happened 3-4 times.

On each instance, tsspdcl have deputed someone - probably a lineman or a meter reader - to my premises and have simply disconnected power by switching off the mains from the meter area. On this instance they took out the wires as well connected to the main switch. This is the shocking part - every such instance has been within 3-7 days of the due date of payment of bill. Today's instance was not even 24 hours after the due date and i had already paid the amount today afternoon before they came for disconnection. Even after i said that i have already made the payment online the person disconnected the connection.

As per my knowledge this is not legal way of handling this. There must be a proper warning or notice before disconnection. I feel this is malpractice and abuse of power and should be seriously looked into.

Dear team,

I have applied new connection for my house online through www.tssouthernpower.com registration no: nr[protected]. But i didn't the meter or any call regarding that from the power office. When i checked the status of my application online it says service released and the ticket is closed.

How can you close the new connection ticket without even contacting us. Moreover you have updated with the false status stating you have provided the connection.

Please find the attached photos of new connection registrations.

Please help me.

Thanks,
Nikhil

Hi Team,

I have paid the bill on wrong number/ca, which is "[protected] ",

My correct number/ca is[protected], so could you please cancel my transaction or adjust the bill, below is the details from, when i try revert the transaction

" • Your order [protected] for bill payment of Telangana State Southern Power Distribution Company Ltd. (tsspdcl) CA/consumer number[protected] was successful • Operators do not allow Paytm to cancel an order once it has been processed successfully • We suggest you to get in touch with Telangana State Southern Power Distribution Company Ltd. (tsspdcl) directly after 72 hours, mentioning below details: 1. Operator Reference Number: [protected] 2. CA/consumer number you paid bill for:[protected]. Correct CA/consumer number you wanted to pay the bill for 4. Date & time of Transaction : 18-Dec-2018

"
Contact number : [protected]
email : bahekar.[protected]@gmail.com
could you please help me.

Thanks!

I have made payment to the tsspdcl through paytm for usc[protected] instead o[censored]sc[protected]. The bill amount of ₹866 was deducted from my paytm wallet and when i enquired twice about this to paytm, they informed that the transaction was successful and have asked me to contact the electricity board. So i request to refund my amount to paytm wallet
Transaction id for payment from paytm query reference no:[protected]
User id from paytm:[protected]
Usc for electricity:[protected]
Order id:[protected]
Time:[protected], 9:35pm
Please do the needful
Contact no. [protected]

Hi,

I paid the electricity bill of october on 8th november through paytm app
It was successful transaction.. But it's not reflected in tsspdcl so my house owner paid the same amount on 15th november.
When i visited the near by electricity office they said that amount will be debit from present month bill
But still the same amount reflecting on the site
Please resolve my problem as soon as possible... Am attaching all the required documents through this complaint.

Sc. No. Yz002497
Usc.[protected]

Hi team,
In dilsukh nagar, end of road number#3, bhavani nagar, near boys hostel, the street electric pole is omitting fire sparkles. It's been already 2hours (Now it's 2:54am) since its raining, but fire sparkles and abnormal sounds coming out is quite a chance representing a possible danger. Kindly, fix this to avoid future damage.
Regards,
Sindhura, hyd.

Today alone there was about 6 hours worth of power cuts. It keeps going and then comes back for a second or so and again again and again for 2 hours or so. None of the customer complaint or hotline numbers are answered and the taranagar power station number does not pick up to respond. This has become a constant nuisance now where at least 3 hours of power is cut everyday and the voltage fluctuates badly. Horrible organisation.

Name kuruvilla george
Payments [protected]@icici
Amount 1954.77
Transaction to: indiaideas ([protected]@icici)

Google transaction id: cicagkcio-7fbw
Upi transaction id:[protected]

I made a payment to tsspdcl through the upi mentioned above. However the amount got deducted from my account but it is not reflecting in the vendor site and i didn't get a receipt.

Hi Sir,

This is regarding the excess power bill generated for the month of Dec 2018 which is ₹.12770 we never used to get that much bill per annum also. I can see this huge bill amount is provided in TSSPDCL site under Online Bill Enquiry.Thisbecause of the wrong meter reading. Lineman told that the reading of meter is jumping and he could not take the bill for this. Could you please look into this issue and resolve this as early as possible. The service number details are provided below.

Unique service number :[protected]
Consumer name: Kiran Kumar Malyala

Attached the incorrect bill details provided in TSSPDCL website. You can also the graph which shows our usage from feb2018. We never used to consume those many units which are shown in dec2018 bill in website.

Thanks
Consumer
[protected]

Sir,

My meter is not working since last 3 months and line man is taking default reading every month.

Last time when i visited bowenpally office they said the matter will be resolved in this bill, but yesterday also same default reading was taken. When asked why, they say ask lineman and lineman never comes.

Last time i submitted complaint on this site and it was told to wait for some and hence i re-raising the request.

Or kindly share the lineman number, can at least call him and talk.

Regards,
Zafar