[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — electricity bill paid twice time of same month

Address:Hyderabad, Telangana

Hello sir, i first try to pay electricity bill through phonepay, it showed the payment has failed, i got the message of failed payment, then i paid my electricity bill by paytm, it was done successfully, but when i checked my account the electricity bill paid twice. So please sir refund my amount. I insert both transaction photos on here. Please check sir.
+2 photos
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Mar 12, 2020
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2020
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your twice payment credited to TSSPDCL account, it will be adjusted in next month bill.

Regards,
TSSPDCL
Complaint comments 

Comments

I paid TSSPDCL BILL ON 14.3.2020 THROUGH PAYTM.Bill paid to wrong UCS no[protected] .The correct UCS no.[protected].

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