Telangana Southern Power Distribution Company [TSSPDCL] — rejection and non-refund of addl meter request application amount

Sub: service request : nr[protected]

I made an online application for an additional meter connection (Lt1) for 2kw to my existing home on 18-jun-2019 and made payment of ₹3, 292.13 via a credit card payment.

Initially the application status read ‘meter released, will be fixed’ and after 7 days, the application status on the tsspdcl on the website, is now reading as ‘rejected’.

As of date, there is no refund received. It’s apparent, there are no justified reasons attached for the ‘rejection’.

Therefore, how will my amount for the addl meter connection paid, shall be refunded by tsspdcl and when??

Regards
Was this information helpful?
No (11)
Yes (4)
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I paid my electricity bill of 1466/- through online bill payment which was successful on 23 June 2019.

My bank has confirmed that the paymnet was done successfully but the merchant web site (billdesk tsspdcl) is still not showing my payment details.

I have my PRN details of transaction.

Please solve the issue at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1255
    Pending
    0
    Resolved
    418
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information