Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — request for refund/adjustment for the november electricity bill paid twice - usc[protected]

Neetha277

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500086

Hi team,

I have paid the electricity bill generated for november month twice. Once it was paid using hdfc standing instruction option and second time using phonepe wallet for the usc number[protected]. This was done accidentally from my end without my notice.

Please take this amount into account for the next month bill generation and adjust it for the december month.

Hoping for a positive response.

Thanks.

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Dec 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As of now your payment is not credited to TSSPDCL account, please send us the payment acknowledgement (or) bank statement showing debit and also payment mode details (Billdesk/paytm/twallet) in this regard.

Regards,
TSSPDCL

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Comments

Satya Karri

from Chennai, Tamil Nadu

Hi,
Bill Dated: 09-Aug-2018, Units consumed: 196
Bill Dated: 08-Oct-2018, Units consumed: 194

In both these bills I see Category Code: 1 B2
And I am charged per unit Rs 5 in both these bill.

My SC. No:[protected]
USC:[protected]

Even though consumed units is less 200 why Category is 1 B2? and charged at Rs 5?

Thanks,
Satya