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[Resolved]  Telangana State Road Transport Corporation [TSRTC] — booked ticket, didn't get, ticket money debited from account but no refund

I have booked a ticket from hyderabad to pune on 18-april-2018. The money has been debited from my account but i haven’t got the ticket neither to my mail nor to my phone.
The date of journey is 22-apr-2018.
Bus is garuda volvo ac at 7 30 from mgbs.
The below are details of payment
Date :[protected]:47:08
Merchant reference number : [protected]
Ebs payment id : 99545470
Payment mode : master card_tp
Amount : 1405.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success
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Complaint marked as Resolved May 3, 2018

Complaint Status


[Apr 25, 2018] Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Not refund my money
From KODad to Hyderabad needs some more night trips on Sundays as every time we can see more than 100 people s are fed of with apsrtc metro busses with high pay..depo manager always says buses available but we don't have drivers..we use rtc in weekends only..if rtc is not providing that much service waste..just do privation..

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    Telangana State Road Transport Corporation [TSRTC]
    Customer Care Service
    Customer satisfaction rating
    1%
    Complaints
    1184
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    Telangana State Road Transport Corporation [TSRTC] Phone
    +91 84 9990 0900
    Telangana State Road Transport Corporation [TSRTC] Address
    India
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