[Resolved]  Telebuy.in / RP Telebuy Skyshop — mr jafar vali - rude customer service officer

Address:	Chennai, Tamil Nadu
Website:	www.tbuy.in

Order Number:[protected]
Order Value: Rs.3200.00

Team,

Just now got a call from Mr Jaffar ([protected]) who does not have the sense and mannerisms to speak with a customer. Have not interacted with such a rude person so far.

Please understand that the courier was delivered and we had enquired about the complimentary ear-phones with the professional courier who had no clue about what i was asking. Then immediately i called the customer care who asked me to check the boxes where i could not find the earphones which i conveyed again to the customer care team who assured of sending the same in another 3-4 days.

Kindly note that I'm a Vice President in a reputed bank and will not waste my time for a simple ear-phone. But since there is an integrity issue and a matter of service gap, I'm following up on the same.

Please ensure that I'm receiving the same else i will publish this in various consumer complaints forum while I will also escalate to your MD & CEO.

Regards,
Dhana