Airtel Broadband Fake Calls - Identity Revealed As Lawyer — Female harasment

Address:Hyderabad, Andhra Pradesh

I had a airtel broadband connection on my landline number [protected]. I had discontinued the service in Dec 2012. I did not receive any bill. It was it seems delivered to some person name Narayana, whom i do not know also. On 19th april two person called my wife and started threatening her to bring us to court for not paying a bill,which we are not aware about. One of the Mr. Ranveer Vyas who identified himself as airtel lawyer and the other one as Ashok Sharma as an government employee. Both are fake and i have lodged a complaint in airtel under my landline connection number [protected]. We again received threatening calls today as i speak. My bill was already paid. Entire complaint details along with those fake individual phone numbers have been updated in my airtel landline profile but airtel is not taking any action. Please help. Krishanu De
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Airtel — Fake Identity of Airtel Person

I Got the call from Mr. Sachin (Named informed to me) and said he is from Airtel Company and suggested me to convert my SIM card from prepaid to post paid. I said OK as the scheme was suitable for my usage.

I called him on sunday and give him the initial charges of Rs. 500 and also asked for the receipt. He gave the receipt by writting on the Airtel Form along with the scheme to be activated.

Two months now, Nothing activated from Airtel. Now when consulted Airtel Customer care, they told they cant help it.

Plz suggest me and help me out.

AirTel — fake identity

Appending the mail sent to you on 16th Jan 2012, which is self explanatory.You have released a blackberry connection ([protected]) on a fake identity, which is a grave issue.
When I have reported the issue, your office simply asked me to get in touch with ‘nearest ARC’ your mail dated 17th Jan 2012,( as appended ).
Pl take up the matter seriously and immediately disconnect the. Mobile No.-[protected] to prevent any misuse.
Pl note , I shall not be responsible for any misuse/ abuse from the mentioned mobile no.
Appreciate , to have a proper inquiry for issuing a fake mobile no.
Pl acknowledge and confirm.
Rajiv Patodia
Relationship No.-[protected]
mail sent to you on 16th Jan 2012

This is to inform you that some fake mobile number with understated details has
been registered in my name and it happens so that it is registered without my
authorization.
It is having some Blackberry service activated on it and I am not a user of
Blackberry, Also I can assure you that it is not my number. Please look into
the matter with reasonable urgency to prevent misuse of my personal data.
Expecting your reply at the earliest. Attached scanned copies of the bill for
this number.

Name- Rajiv Patodia
Relationship No.-[protected]
Mobile No.-[protected] (Prospect misuse)
Namaste Krishanu,

This is to inform you that your concern listed on 04 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Krishanu,

Further to our discussion dated 04 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Krishanu,

We would like to inform you that your concern listed 04 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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