[Resolved] Airtel Dialogue Baazi. — Airtel is cheating by activating DIALOGUE BAAZI. | |
Airtel is cheating by activating DIALOGUE BAAZI. I am Koushik Samanta, living in Kolkata. My Phone No is [protected] [Airtel No] Today (21st Feb, 2013) I have seen, my mobile balance is very low. I viewed my last 5 transaction for VAS. I was just astonished to see, a value added service is activated from November, 2013. And rupees 5/- is being deducted from that month. I can see only 25 rupees is deducted from the history of last 5 transactions. I have never subscribed for this. What kind of fraud is this. If I have to call customer care they will charge me again for that too, which means I have to lose some more money. If the educated are being cheated like this what about the uneducated in the village who doesn't even know English SMS. They even will never know that they are being fooled. I need the total amount which was deducted for this cheating. Was this information helpful? | |
Oct 20, 2016 Complaint marked as Resolved Verified Support Feb 23, 2013 Airtel Customer Care's response Namaste Mr.Samanta, This is to inform you that your concern listed on 22 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr.Samanta, We would like to inform you that your concern listed 22 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |
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