[Resolved] Vodafone Essar India Pvt Ltd — Fraud Practices adapted during recharge with payback points

sourav2348

Address:

Chennai, Tamil Nadu

I was recharging my friend's number for amount of rs 333 using my payback card number.[protected]. The payment was deducted at payback gateway but it failed after that.

When one recharges amount of rs 10,it will never fail but when it comes to amount above rs 300,u will deliberately fail it and harass your customer.

While contacting payback CC,they quoted me this number.3036645 either get it recharge or get it refund and while Vodafone TN [protected] states that they donot have any update.

Why will I get the points refunded when I had requested for vodafone recharge.
Immediately recharge with rs 333 and confirm or else refund it with 1 day else I will taking legal action as I lost 1332 wah points for your fake tieup.

Why am I being victimized for all malpractices adapted

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Refunded

Verified Support

Nov 28, 2012

Vodafone India Customer Care's response Hello Sourav,

Please share the concerned contact number with us at http://bit.ly/YprNKW and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

Verified Support

Nov 29, 2012

Vodafone India Customer Care's response Hello Sourav,

Kindly help us with the details like the transaction ID and the bank details so that we can assist you further.

Regards,
Vodafone Customer Care, Tamilnadu (Except Chennai)