[Resolved]  Vodafone India Ltd. — Fraud of cleverly adding Extra Minutes to each month's postpaid bill

Address:

Bangalore, Karnataka

I am Vodafone Karnataka Corporate User using vodafone postpaid services since last 1 year. When I checked my bill for the month of September, i got to know that the company has added extra minutes to the call duration to increase the bill amount. I calculated manually each and every call duration. Everywhere it was the same problem. Initially, I thought may be there is a problem with this month specific bill. So to clear my doubt, I checked the same thing for August BIll also and to my surprise, there also the company had done the same fraud. Each and every month, the company has been charging extra money from me with this fraud. When I called up the customer care, they didn't help me out in this. I called them up 20-30 times and registered my request also. They said, you will get a call but I never got a call after that. Then I dropped a mail to Corporate Email-ID also " corpcare.[protected]@vodafone.com" but from them also, I got the same reply that there is no discrepency in the bills. I do have the prooof for the same that the company is doing a fraud. For eg 141.26+51.26 comes out to be 192.52 but the company has added 196.82 or something more than that. Always only the last digit matches. Rest everything doesn't match at all. The company has harassed me a lot. I have just started earning. Bangalore itself is a very expensive city and over that Vodafone is sending me huge bills every month irrespective of my usage. Please help me in this. I am very much mentally tortured because of all this.. Its been more than a month now I have been asking for a help in this.