Tez — debited amount not credited in my account.

Address:Karur, Tamil Nadu

Sir, good day. I did my jio recharge on23.04.19 on tez, for an amount of rs 399. The amount was debited from my account on 23.04.19, 11.16 am, debited details are: s. Nallasamy ([protected]@okhdfcbank, issuer bank: canara bank, to reliance jio infocomm ([protected]@citibank), google transaction id: cicagkck6f2oiq, upi transaction id :[protected].
Kindly, solve the issue, sir.
Thanks®ards,
S. Nallasamy.
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Google India / Tez customer support has been notified about the posted complaint.
May 13, 2019
Updated by Nallasamy samyappan
Debited amount of Rs 399 on JIO recharge, not yet credited, recharge not successful.
Complaint comments 

Comments

My amount was debited but not refunded

I was trying to make a upi payment on amazon through google pay upi but somehow my pyament was declined but google pay is showing transaction successful while I can't see any transaction on amazon.

I have attached a screenshot with transaction details.
UPI trans id:[protected]

Krr15's reply, May 12, 2019
What should i do?
Two transactions completed but only one was transferred in the Month of Jan'2019.

Amount 1300/- each.

Mb Number : [protected]

I had raised a dispute in Jan'2019, still no response.

I had also provided multiple feedbacks via GPay app and have no response.

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