Thane Municipal Transport [TMT] — Complaint against best bus driver

Address:

Thane

COMPLAINT AGAINST BEST BUS DRIVER (BUS NUMBER- MH 01 LA 6333)

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus driver on side lane opposite to D Mart – Kavesar, Thane at around 8.15 PM on 26th August 2021. The details are stated below:
1- I was in my BALENO Car R/C MH 04 JV 2634 on the side lane opposite to D Mart along with my wife and my Car was in extreme left on the side lane as I wanted to enter in the parking lot of D Mart wherein I was supposed to purchase my house hold items.
2- A BEST Bus with Registration Number- MH 01 LA 6333 came from the opposite side at a high speed and without waiting & judging the available space to negotiate smooth going, hit my car from the right side which I was just going to park.
3- As I understand, side lanes are not meant for Buses and is meant only for small vehicles & I fail to understand how a huge bus can enter into a side lane and how come a bus driver decides to drive a huge bus in Side Lane which is meant for only smaller vehicles.
4- After hitting my car, the concerned driver neither stopped his Bus nor bothered to verify the quantum of damage caused, instead drove the bus fast to run away from the accident site.
5- Upon realising the undue behaviour of the Bus Driver I chased the bus and stopped the driver at Anand Nagar signal crossing (Opposite Prashant Corner). At this moment instead behaving sympathetically, driver & conductor both started using harsh language, soon after local public and 1 Traffic Constable (who was on duty at the Signal Crossing ) intervened and then only driver realised his mistake. This scene was witnessed by few people who also came forward to help me and bring the situation under control.
6- Since there were few passengers in the bus who were obviously getting late to reach at their destinations, we decided not to hold the bus even for 5 minutes & allowed bus to move forward as calling the police from the nearby police station or gathering would have caused delay for the passengers and traffic jams, hence we decided to report the matter to you to take appropriate decision.
7- I trust prevention of accidents are of prime importance for BEST, as such an attitude and undue behaviour of a driver coupled with negligent driving can lead to much bigger accidents
8- The driver’s details are mentioned below.

Driver Name – Mr Vittal Patil (As stated by the driver himself)
Batch Number of Bus Driver - 012256
Cell Phone Number - [protected]
Batch Number of Bus Conductor- 115810
Please conduct enquiry and do the needful besides reimbursing my losses towards the repair of my car. I may be contacted at the following address and cell number.

Ambrish Sahai
15/14 Vijay Vilas, Opposite New Horizon Public School, Ghodbunder Road, Thane 400615

PHOTOS OF THE INCIDENT AND BUS DRIVER AND ALSO THE COMPLAINT HAS BEEN ATTACHED BELOW