The Hindu — payment made but subscription confirmation not received until date

Address: 603210

Dear sir

I have made on online payment of rs 1200/- towards annual subscription of my subscription 980113xx08 on 18th aug. It was mentioned as "• thank you for subscribing. Your online subscription will be activated in two working days"

But i haven't received any confirmation mail. Also when we send mail to the mail id mentioned :[protected]@thehindu.co.in it gets bounced back.

So i had called up call up the customer care and brief abt the issue o n25th aug. They informed that email shall be sent within 2 hrs. But to my dismay no such thing happened. Even today when i called the customer care executive informed that he shall check and get back.

Just wanted to know if the people are really working.