The Holidays Club — bookings not provided by the club

Dear Sir /Madam,

I have applied for holidays spending at Udaipur and Jaipur which is being told that that after waiting for two days that Udaipur is not available and Jaipur is available but very limited space is there so please it is advised that you please change your destination to Jodhpur and Jaipur instead o[censored]daipur and Jaipur. I have been asked to do it immediately I though having confirmed Railway booking I changed my destination and advise back which can be tracked to my trail mail. Now till now I have not received any confirmation about my bookings at your resorts.

Moreover it is being told that the Ms Seema attending to my request is on leave and there is no one to attend my request and I have not been updated till I writing this mail.

Previously also when I applied for holiday at property at Gurgoan I have been refused after making such drama mentioning SIR WE ARE JUST LOOKING CONFIRMATION AND AS WE GET WE GIVE YOU UPDATE AND UPDATE I RECEIVED THAT SORRY SIR IT IS FULLY BOOKED. SIR YOU MUST TELL ONE MONTH BEFORE.
NOW AGAIN THIS TIME I AM BEING HARASSED AND CONFIRMATION IS NOT MADE AVAILABLE AND IF GIVEN AT LAST MOMENT THEN TRAINS MAY NOT BE AVAILABLE.
SO IF IT HAPPENS SO AT YOUR OFFICE THEN WHY YOU WANT NEW MEMBERS TO JOIN YOU. AT THE TIME OF OF JOINING YOUR CLUB YOUR REPRESENTING EXECUTIVE TOLD YOU WILL GET YOUR BOOKINGS IMMEDIATELY AND NOW THIS IS WHAT IS HAPPENING.
THIS TIME I NEED THIS CONFIRMATION BY TOMORROW POSITIVELY.
But till now I have not received any reply and I want you to look into the matter and get me refund for my money Rs 40000/- which I paid at the time of joining the Club.
My membership number is THCB0319B0013404.
regards
Geetanjali Srivastava
Gyanendra Nath Srivastava