The Professional Couriers — Product not delivered, Notice before legal proceedings

Address:	Palakkad, Kerala, 679303
Website:	www.shopclues.com

From

Rejish.M.P.,
U.D.Clerk,
Munsiff- Magistrate Court,
Pattambi, Palakkad Dist. 679303 Pin,
Mob: [protected]. [protected]@gmail.com
To

The Manager,
Shop Clues Pvt. Ltd.

Sir,

Sub:- Oneline shopping- Panasonic Eluga A2, Product not delivered. Order ID[protected] Book my packet Tracking No : 97767011.

I booked a moblile (Panasonic Eluga A2) on 12-1-17 through Shop Clue website and paid an amount of Rs.7499/- from my Mpesa wallet. As per the sale agreement and terms and condition, the delivery date was on or before 27th January 2017, however the product not delivered yet.

The shop clue booked that mobile through courier named "Book my Packet" tracking No.[protected] Kerala partner, Professional courier ). Book my packet courier tracking site shows the product delivered on 07-02-17, while Shop clule site shows various ststus, such as product delivery delayed, product return to origin, product sent by speed post, product delivered on 10-02-17. finally product delivered on 07.02.2017. Anyway I have not received the product. I have made several communication through mobile and e mail. There was no favourable reply for the delivery of the product or refund of the money.

So take this as my notice before the legal proceedings against you and your business partner, for the non compliance of the agreement.

Pattambi yoursfaithfully
[protected] Rajish M P

Copy to

1.The Manager Shop Clue
2.The Manager, Book my packet
3.The Manager, Professional Courier, Pattambi Branch.
4.The Manager, Professional Courier, Palakkad Branch.
5.The Manager, Professional Courier, Kerala,