[Resolved]  The Souled Store — backpack

Address:

Mumbai City, Maharashtra, 400092

I ordered the deadpool backpack and realized that the material of the bag is kinda kiddish (Meaning it looks more like a school bag and can not take it to work. It does not look like the pictures at all)
So i thought i will return it, the sad part is you have to ship the product through speedpost they will not pick it up (Where almost every e commerce website offers pick up on return and exchange. Its 2019). Also, they gave me an address where it was supposed to be shipped. I put the exact same address on the package and shipped it through speed post. But now the package is somewhere lost in bhiwandi between 2 post offices because the address was insufficient. So basically i put in my 1 hour of effort and went through the whole process of shipping a package which i have never ever done in my life just to know later that the package could not be delivered because the souled store people sent me an insufficient address. I told souled store people about this asked them to help me. And they told me to do it again! Yess! This was their help! I have been writing mails to them and asking to fix this as they missed out on the address part and it's kinda on them to not have a pick up service for their products. But all they could do was tell me to do it again. But to do it again i need to receive the product first but which is stuck somewhere in bhiwandi post office. Also, they have a rule which is you can not return a product after 15 days. And guess what my 15 days are getting over in a couple of days and i think i have to forcefully use the product which i didnt even like.