[Resolved]  The Souled Store — Payment debited from account,order not placed

Address:

Mumbai City, Maharashtra

I had purchased a t shirt from the souled store on 24/04/2017, i tried to pay using net banking, the amount got debited from my account, but the order wasn't confirmed as the website showed error.later when i logged in there was no trace of my order.i checked with my bank and the account details show that the amount have been debited to the souled store.i tried contacting their customer care online too but there was no response.