[Resolved]  The Souled Store — they are not refunding my amount of paid for the canceled order

Address:

Mumbai City, Maharashtra, 400011

I order the product and paid for it but they are saying that i order not yet registered in their server than i asked for refund still the are yet give my money back. The order is placed on 17/3/2018. But i not yet git the product after that i called the customer service then they said my order is not yet placed in the server... How come it i paid for it and i have a tax invoices and all den on 2/04/2018 and i again call the coustmer service they said for more den a week but i waited still now am not yet git my amount pls help me to get