[Resolved]  The Souled Store — unprofessionally trading by delivering used/defective products to customer.

I had placed an order at this site for two covers and they have delivered an old used faded mobile cover where by they charged me full amount. The sides are faded and the colour quality is also dull. One of them was clearly defective.

It is because of such unethical and unprofessional business, people don’t trust e-commerce in india. It’s just sad how customers can’t do anything about it. And even their return policy and other things are made to give them full protection so as to make assured profits. But what of consumer, who is going to protect the customer!?

There is a need for business to understand moral responsibility and grow with principles and standards. These are the companies that grow huge but don’t follow any csr.

Kindly do the needful!