[Resolved] Think & Learn / Byju's — amount deduction from my a/c | |||||
I was trying to place an order for the product online. Finally after some time i realized the amount got deducted from my bank a/c but when i tried to track the shipment i was informed that the transaction got cancelled and the amount is not with byjus. I tried multiple followups but yet of no use. Team please help me and resolve the issue at the earliest. The transaction is of about 37k. I am too annoyed as well as out of patience. Help me resolve the issue. Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved The byjus team was very proactive in checking the details and reverting. Actually the amount was stuck with bank itself at payment gateway. The representative from bank confirmed the same this evening.
Since I have already been assured from the bank about amount reversal hence want to close the complaint with Byjus. BYJU's customer support has been notified about the posted complaint. | |||||
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Since I have already been assured from the bank about amount reversal hence want to close the complaint with Byjus.