Think & Learn / Byju's — byju learning tablet

Address:	560066
Website:	byjus.com

One of byju's executive has visited our home on 18th aug 2018. His name was abhishek kumar singh.

Initially he was very polite and offered us money back withing 15 days if we don't like the course. But when i made the payment of 5000/- through online link (Sent by karthik reddy from byju) he asked me to provide my finger print on the device he was carrying. I decline to do that as it is not safe. Though i provided him my pan and aadhar card data.

Then he turn very rude and said that neither i will get course content nor i will get 5000/- rs back.

After complaining to byju, someone has called me and asked account details but money has not been returned to my account.

I am first reaching out to byju organisation for refund/ resolution. If you will not agree then i need to put same in social media (Facbook, linkedin, consumer complaint board, twitter etc)

Kindly take strong action against such person who do not provide full information to customer and then create issues after initial payment made.

Request you to refund the payment asap.