Think & Learn / Byju's — byju's learning center dwarka unethical behaviour

rawatdalbir

from Delhi, Delhi

Address:

South West Delhi, Delhi, 110075

Hi Akansha,

It's almost a month, eachone from center is avoiding my call
Is this the way byjus like giant handle their customers. It's really pain, hard to understand when you can send your sales person for having business, why not held responsible the same sales person to resolve my issue. The refund equation is very simple hard to understand why the issue still hang on????~

The byjus has offer me 60000+10000(money also paid 100% on two installment through bajaj finance)
Classroom 40000
Tab with app 20000
Transport 10000

The Deduction should be based on the above only. As per karandeep (operation manager Dwarka he will deduct 3months charges as he put his hard labour to Improve my ward. Which also in question, ??
however still the calculation are
Class room @ 3333p.m x 3months 9999
Transport @ 833p.m. x 3months 2500
Tab 25000
G.total 33499

70,[protected] = 37501 (money to be refunded)

How your sales person negotiated with me & how he derive on 70, 000 that's bonus given cup of tea not mine, you can questioned your sales person. However when I paid 70000 fee the refund calculation should be based on this only
. Your operation manager misleading figure only gives impression of cheating
Awaiting for your respond.

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Comments

sulphyvk

from Pune, Maharashtra

I want to retunr Byju's learning kit. Even after email complaint and interaction with customer care executives no result has been achieved. As my son no more want to study through the learning kit. Refer my receipt No TNL[protected] of 23 Jun 2018.

Santosh M K

from Bengaluru, Karnataka

Myself Santhosh. I paid 15000 hard earned money and the SD card is not detecting at all. Time and again I have been calling them. Once I called and it did not connect, then they called back and said it will be resolved. and every time they spend so much time trying to resolve it, still no resolution. I'm fed up, Is this how someone behaves .