[Resolved]  Think & Learn / Byju's — byju's not refunding as per their policy.

Address:Bangalore, Karnataka

I have been calling to byju's helpline dropping lot of emails, but they are not caring at all. They just do false promises and once you get the product after paying lot of hard-earned money you will come to know it's useless and as its not as per the promises.
As there is refund policy i went for returning back the product to get the refund. Now byju's team is not at all responding.. They are cheaters...
The promises given by byju's :
1. The kit will contain the maths and evs for 4th and 5th.
2. The kit contains maths and science for 6th to 10th.
3. I[censored]ser didn't like he can return back the product and the full amount will be refunded.

But 4th and 5th are having only maths. So as per point 3 i requested them to take back the product and refund the amount that i paid. They are now not responding at all. I have been calling and sending emails to support team at least 2times a day.

Byju's are cheaters
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2017
Complaint marked as Resolved 
Mahaveer from byju's helped in resolving this.. Yet to get refund to my bank account. Update After 12 days: yet to get refund.. doing followups with them still no refund.
Sep 13, 2017
Updated by Venkoba Rao Dagudu
I have marked this complaint as resolved as per Mahaveer from byju's promise, but still this is not resolved.
Complaint comments 

Comments

Hi Venkoba Rao Dagudu,

Kindly share your transaction details so that this can be resolved at the earliest.
Venkoba Rao Dagudu's [Complaint's author] reply, Sep 13, 2017
product [No. 100175561]

I dont think you will resolve this.. I have paid through credit card but your team have been preparing cheque from last 3 days, Why cant you just refund it back to the same account from which I have paid it to you..
Venkoba Rao Dagudu's [Complaint's author] reply, Sep 13, 2017
Its been very long delay from your team, still not received the refund.
Tarannum Gogia's reply, Sep 13, 2017
Thank you for sharing your product number.
This will be considered in priority.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4163
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information