| Address: | 560048 | | Website: | byjus.com |
May 27th 2018, I took the try and buy pack of Byju's learning app for my son for class 4th to 10th from Byju's sales representative named Sahil Khosla who came to our home for demo and assured full refund if we didn't like the course. I paid INR 85000/- by credit card.
My son tried there app for 2 days and he liked the Byju's course, so I called them May 30th 3018 and did a partial refund of my order. We kept 4th and 5th standard SD card + Tab and returned the rest.
Byju's customer care assured a refund of INR 52000/- plus courier charges (product return courier) and told the same amount will be credited in next 5 working days.
Its been around 25 days now since they received the return product, I have been constantly following up there customer care team and refund team, they are assuring the refund will come but they keep dragging the refund dates by giving unknown and random reasons and I have not got the refund till date today 3rd July 2018
My complaint reference #436401
My order number is #[protected]
Please take a strict action against them, It a fraud company, I am afraid if I will get my money back now.
Thanks and Regards,
Himanshu Chug Was this information helpful? | 
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