[Resolved] Think & Learn / Byju's — cancellation and refunding of amount | |||||
I sent a the mail to byjus support team to cancel the product and refund the amount but i was informed by one of their representative that the neither cancellation not refund is possible as 15 days return policy is over. But previously i was informed that the return policy is suppose to be 20 days. I cannot just take a loss of 26 k just for being by 1 day. This is not at all professional and not ethical too. What kind of mind set your firm is working with. Please follow the process you have but help me getting this sorted. Was this information helpful? | |||||
Sep 26, 2018 Complaint marked as Resolved WOW!! complaining on this platform worked. Within 15 hours the issue is resolved. The complaint team assured me over the refund of the product. I have also been informed that they have already instructed the logistic partner for RVP of the product.
Team please assist and get it closed.It will be very helpful to us. BYJU's customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Team assisted well in my case too.
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