[Resolved]  Think & Learn / Byju's — cancellation of bajaj finance loan/fraud

Address:560068
Website:Byjus

I feel cheated. A employee from byjus came for the product demo. The product seemed to be nice and my son was interested so the enrollment for class 7 was done. The amount quoted for the product by the counselor was 18 k for which i agreed. I asked the counselor to come back in 2 days for rest of the process. But to my surprise on 20th sept i got notification stating 4k has been debited as emi from my bajaj card. Since then i have been calling the counselor but have received no update.

This is highly unprofessional from byju's end. Being such a big firm the transparency level is zero. No one has the right to fool their customers.
I was anyways planning to go for 7th and 8th but this has made me skeptical and i doubt the intention of the company.
Please help me in getting resolved.
City - guwahati
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Sep 25, 2018
Complaint marked as Resolved 
I received a call from bajaj team and have also cancelled the loan. The amount which is deducted will be reversed by the team. Thank you for the assistance provided by both the firm.
BYJU's customer support has been notified about the posted complaint.
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