[Resolved]  Think & Learn / Byju's — Class ix study tablet

Address:Angul, Odisha, 759145
Website:www.byjus.com

I had purchased the tablet for class ix for study through payment of rs 16000/- on 8th april 3017, but i cancelled the order prior to the dispatch of the product from byju's end. Till today they have not refunded my money and in this regard i have communicated for refund via. 15 number of emails and almost 3-3 days interval through telphone to their customer support. But every time they say that your refund will be processed within 5-6 days.
Also they have asked my bank details twice which i have submitted.
I think they are not in a mood to refund my money.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2017
Complaint marked as Resolved 
Thanks the complaint is resolved
Jun 07, 2017
Updated by Shivesh Jena
The issue not yet resolved
Jun 09, 2017
Updated by Shivesh Jena
Not yet resolved
Complaint comments 

Comments

Hi Shivesh Jena,

Kindly share your transaction id and other relevant details so that I can help to get this resolved at the earliest!
Shivesh Jena's [Complaint's author] reply, Jun 9, 2017
My transaction Id is
100123793

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4163
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information