[Resolved]  Think & Learn / Byju's — Delay in refund and poor customer service

Address:	Bangalore, Karnataka
Website:	www.byjus.com

These guys are ready to take money alluring with a lot of good facilities.
Neither they provide anything good nor do they refund incase you don't like their products.
I had enrolled for a IAS Tablet program . I didn't like the materials and the program good. I returned the same within 2 days.
And since the day I returned, I have started facing problems.
1. Customer care representatives don't give legit details and give wrong deadlines.
2. When asked about refund they give excuses of lack of Authority to sign cheque.
3. They promise mail confirmations after they receive the items but they don't respond back.

In these cases, the customer has no say after he/she has returned all the things in package.