Think & Learn / Byju's — I am complaining byju's

Anhad81176

from Bengaluru, Karnataka

Website:

byjus.com/?utm_source=Google&utm_medium=CPC&utm_campaign=K12-Byjus-Brand-Desktop-India&g

Hi,
We have opted a online course of BYJUS. We bought this course by paying 9000/- Rs advance and 36000/- were the EMI which we have to pay monthly (4000 Rs) till 9 months.As per them that they will refund the amount if you do not find the course suitable with in 15 days.They have also provided us the Lenovo Tab for the course.We called them and told that we are not happy with the course and we want to cancel this assignment. We sent them mails, we called @ [protected] so many times and every time they said we will contact you soon. But no one called us and now they are not reverting on mails or calls.

We need refund for the same. This is really a mental harassment and we need 9000 refund and mental harassment charges.

Receipt No- TNL[protected] Dated - 30June 2018

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BYJU's customer support has been notified about the posted complaint.

Aug 30, 2018

Updated by Anhad81176 I am getting message that your EMI for BYUJ's will start from 2nd Sep.I haven't got any update from byju's regarding cancellation and refund.