Think & Learn / Byju's — invoice #byjus[protected]

Address:	Thane, Maharashtra, 421301
Website:	byjus.com/online-learning/index.html?utm_source=Google&utm_medium=CPC&utm_campaign=K12-Byjus

I have ordered byju's 11th & 12th pcb/neet (Sd card-byjus) may-2019 on 4th jan, 2018 which i received a tab on monday (07/01/2018). As told by an executive naitik sharma (Naitik. [protected]@byjus.com) that there will be a mentor assigned to my ward once i get the delivery. But till today no mentor is assigned yet, and after calling for couple of times on the mentor helpline [protected] also there is no response till date. I felt like cheated by mr. Naitik sharma as he is playing with my ward's career.

In addition to this, naitik sharma has not provided me an invoice in the format as agreed by him. This is not expected from an institute like byjus who are in education and learning.