[Resolved] Think & Learn / Byju's — late delivery and damaged product | |||||
Hello team, My name is avinash singh. I placed an order with byjus on 15th aug 2019. It was already delayed delivery. The product was delivered to me this afternoon. To my surprise when i unpacked it i found the product to be in damaged condition. My son waited for the product for about a month patiently and this is what i get for my patience. My son was very excited on the first day itself after the demo was conducted. The content of the product was good but to my disappointment the things did not work the way it should have considering the fact that byjus is a big brand. We have enrolled for 4 years course as i have received good feedback from my colleague about byjus. Hence i wanted my son to try it too. Please help us in resolving it asap. Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved I had a word with local courier personnel. The product was damaged because of manhandling. The delivery boy confirmed the same. Received a call from byjus customer service team. I have been assured the replacement of the product will be done in next 4 days. Byjus team I hope you shall fulfill the promises made and get it resolved. BYJU's customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
On click in the byjus app icon. It's indicated insert SIM despite SIM is there in the system.. Error code 2002.pse do the needful. Regards
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