[Resolved]  Think & Learn / Byju's — money charged but videos still not working . scammers!

Address:560068
Website:Amount deduction

Hi, I bought JEE crash course from byjus. First the guy started calling to take it for 12000 then agreed for 10000 and said pay 8000 for trail of 1 month after that if you like it pay another 2000. After 1 months a guy called and asked for 18000. But after confronting them what they asked is 11000 means I have to pay 3000 instead of 2000. What I think is they are a big fraud! Videos are normal nothing magical happening there! Any way I have to pay now 3000 and I did that also and now they are saying that they didn't got the money I have every proof of deduction of balance and screenshot of successful...
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Sep 25, 2018
Complaint marked as Resolved 
The technical team from byjus resolved the issue. The videos were not working because of the sd card installed were not burned properly while installation. They have replaced the entire software with additional validity of 2 of two months as compensation. Team please work on these small issues which will ultimately help you to reach a new land mark.
BYJU's customer support has been notified about the posted complaint.
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