| Address: | Hyderabad, Andhra Pradesh | | Website: | Www.byjus.com |
I totally concur with many of the other complaints submitted here. Byju's is a money minting machine. They promise you the world but fail to deliver to their commitments. I received close to 20 calls in a span of 10 days from Aishwarya at Byju's in the later half of August 2016. They were running a discount scheme on their GMAT prep packages. Last date to avail was 31 August. I was told the SD card with all the study material will reach me in 3-4 working days after making the payment. I was already 1.5 months into preparation and wanted continuity in my studies to keep the momentum. I still agreed to wait 3-4 days and made the payment online on 31-Aug. After that the story reversed. Byju's stopped responding to my emails. I was initially told tracking info will be shared within 24 hours of making the payment. Later I was told that their accounts team takes 48 hours to verify the payment! I had a bad feeling about this so I immediately raised a cancellation request via email and asked them not to ship the material and refund my money. However study material reached me on 8-Sep. I refused to accept the courier and immediately emailed Byju's support and Aishwarya that I have returned the courier. I have sent multiple reminders since then but team Byju's has gone completely cold on me. Didn't know what else to do but to turn to this forum. Hoping for a swift resolution. Was this information helpful? | 
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