Think & Learn / Byju's — pathetic and unethical customer service

I am really surprised by the pathetic customer care service that your organisation is offering. Inspite of sending the email below and innumerable phone calls for the past 2 weeks, there has been no action from your end. Not even an explanation why the order was not delivered and why I cannot cancel my order. But yes..you have not failed to debit the money from my account promptly.

This is very disgraceful for an educational institution to go to this level of money making. I am going to report this with the consumer complaints and the social media and will make sure none of my acquaintances avail your services.

Please cancel my order ASAP and refund my money.

@Saurabh Bhagat- counsellor- Earn a living by doing an honest job and not cheating people, especially cheating students. It is a disgrace to BITS and IIM if you have actually graduated from these institutions as you claim to have.

@Byju- Sir, I am convinced that your organisation is no where near a customer first company or follows ethics. Really pathetic service.