Think & Learn / Byju's — professionalism towards customers complain

Address: 560095

Website: byjus.com

Byju appears to be another company practicing bad behavior, but unfortunately playing with children's career. I had this sales representative following up on a visit and kept calling me on sunday all through the day, simultaneously calling me on both primary and alternate numbers. I received that call and asked for the reason for continuous follow up on a sunday and at night, he had a rude answer and said he will call me every 2 minutes if don't answer. He used some foul language and hung up

I called up byju's and placed a compliant (Ticket number: 271805) on 5th november, the same night when this incident happened. I was promised someone will respond between 24-48 hours, however no response and i followed up on 9th november but no response. The ticket got closed on 15th november with a new thread saying either issue has resolved or no further response

I was definitely interested to signup had i was give more time to think

Please abstain from engaing byju's for their irresponsibility towards customer compliant

This was by compliant subject "ticket received - [protected]_cx wanted to complain about the rude behaviour of the sales person khushara agarwal"