Think & Learn / Byju's — refund

Address:	New Delhi, Delhi, 110041
Website:	BYJU's The Learning App

My name is kamaljeet kaur. We had purchased the product on 6th of october 2017 for class 7th 8th 9th 10th for jaskirat and 12th maths for ishmeet. A sales person named aman arora an tanya nigar visited our place on 6th of october 2017 for the councelling of my child jaskirat singh. Aman arora had assured that if we face any kind of problem they will personally look after it and gave us the security that my child will do better by the help of this application. He even asked us to drop evening classes and continue with application for betterment. After their visit we were provided with the tablet and sd card after a month of registeration and a mentor after 15 days delivery of the product. Even we weren't got the demo for the product as the councellers said. We had discussed about this problem after a month of receiving the product but didn't got an positive action. At the visit of the councellors we had registered for my daughter ishmeet kaur of class 12th for maths also. The mentor who is been assigned to my children was not helping them in any kind. I had contacted to many of the superiors for last 2 weeks but they didn't respond to the inconvience. And now i want my whole money refunded.