Think & Learn / Byju's — return of product

Address:

Bangalore, Karnataka

Cheating by Byjus company and Saleperson.
This is regarding cheating by Byjus Mr.Rameshwar Harshit.We had demo by Rameshwar Harshit on 12th Aug 2018 in Pune.
During demo he indicated that we can use the product for trial basis for one and half month and if we like it then we can purchase. We paid Rs 3000/-cash.for the tab.Mr.Harshit misguided us and took signs on important documents and a cancelled cheque.Told these forms will not be processed until we confirm to buy the product.
He not at all mentioned or informed us about the loan of capital float loan agency.
After 9 days, we sent Mr Rameshwar Harshit a message about delay of product delivery then he told us that it will be delivered.We got product that is tab on 23rd Aug 2018.Within 2 weeks of receipt of product we informed Mr Harshit on 4th of Sep.we are not interested in purcasing(though he told trial period will be of one month/ One and half month.)
Mr Harshit is denying the same and says he cannot do anything as the product is already sold to you and loan ecs is processed. We are getting mesaages and calls from capital float which we never interacted or informed.
In view of above cheating and loss of trust I have been sending mails to Byjus team to cancel study package and cancel loan revoked against me.
1st message to cancel product sent to Mr Harshit on 4th sep 2018
30th sep2018 1st mail
4th oct 2018 2nd mail
5th Oct 2018 3rd mail
Since then we are in continuous touch with Byjus team on mail and call.
Till date not getting proper response or confirmation of cancellation
Request to kindly take necessary action at the earliest.
Regards
Yogita Patil.