Think & Learn / Byju's — worst customer service

Address:Bangalore, Karnataka

Well, i was so impressed after watching your commercials & getting known about your methods of teaching, that i purchased immediately the course for mba-cat preparation. But, as soon as i started preparing by that tab provided by byju's, i get to know that it is nothing different from the normal teaching classes. Actually worse than that.
The following points i wanna say abt byju's
1) there was no visually animated lessons given as it shown in the commercial.
2) the video lectures recorded in the tab was 5-6 years old.
3) the helpline system, which i was told that will respond in next 24 hrs after contacting them, hasn't contacted me even after more than 7 days.
4) the marketing expert who contacted me & convinced me to go for byju's, after contacting him several times & complaining about few things, told me that he no more works at that place. (And didn't even rectify a single problem before giving this excuse.)
5) now, just a month remaining for my exam & the mentors are becoming more & more irresponsive.
Byju's, i think if you would've spent even one third of what you spend on marketing, on your services, it would've been a pleasant experience learning from your coaching.
I would suggest everyone who are planning to go for byju's, please don't
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    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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