TicketNew — my refund amount not received

Address:18/A uzhaipalar street ,coimbatore, Coimbatore, Tamil Nadu, 641029
Website:ticketnew.com

Hello Sir/madam

I have booked movie tickets on Ticketsnew website.The transaction is failure but still my amount 249rs not credited to my account.
And I argued with that website but there is no Proper solution From them.so kindly review my complaint and resolve this and I attached my account and Transfer details below
Thanking you

A/c[protected]
Refunded transaction- Txn ID [protected]
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    18/A uzhaipalar street ,coimbatore, Coimbatore
    Tamil Nadu
    India
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