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TicketNew Complaints & Reviews

R
rajasekar.viswanathan
from Chennai, Tamil Nadu
Sep 30, 2022
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Address: Ticketnew

I booked a ticket for sunday 02-oct-2023 for 4.30 show. Then I just realised the show timing was 4.30 am and I overlooked it. (never thought anywhere in India they run show in the early morning). Tried to reach the customer care for cancellation. But no help Or option provided in ticktnew app.
Actually Ny booking system should have option to book Or cancel option well before 48 hours if we have lead time.. Thus is kind of cheating.. Please advise.
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    A
    Abhi1ft
    from Adoor, Kerala
    Jun 2, 2022
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    I have booked 4 tickets today and an amount of 536.4 has been deducted.
    however I have not received my ticket and the refund which they said has not been received.

    my mob num is [protected]
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      A
      Abhi1ft
      from Adoor, Kerala
      Jun 2, 2022
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      Hello,
      Today I have booked 4 tickets from this site.
      My account got debited with536.4 but the ticket was not confirmed.
      I received a message telling a refund has been initiated, but haven't got anything back.

      My phone number is [protected]
      +3 photos
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        S
        San Geetha
        from Chennai, Tamil Nadu
        May 22, 2022
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        Hello I book my movie ticket by online amount deducted but ticket not booking
        I tried booking 2 tickets for the movie don for Ganesh cinemas Anakaputhur by Ticketnew app on 22nd may but the tickets weren't booked and the money was deducted. When I tried for the second time, the tickets were booked but the amount for the first online transaction is not yet refunded. I want the amount to be refunded soon.

        Ticket - Comment #3998199 - Image #0
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          S
          Sujin Kandasamy
          May 12, 2022
          Resolved
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          Resolved

          I tried booking 4 tickets for the movie Doctor Strange through TicketNew app on 6th May but the tickets weren't booked and the money was deducted. When I tried for the second time, the tickets were booked but the amount for the first online transaction is not yet refunded. I want the amount to be refunded soon.
          +2 photos
          May 21, 2022
          Complaint marked as Resolved 
          The Debited amount is refunded after a week of complaint register. During the process, I contacted them to verify the refund process.The team gave me positive replies and thanks to the team after that the amount is refunded within 2 days.
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            S
            Sujin Kandasamy
            May 12, 2022
            Resolved
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            Resolved

            I tried booking 4 tickets for the Movie Doctor Strange through TicketNew App. The tickets weren't booked but the amount (Rs.819) was deducted from the account and it is not yet refunded. When I tried for the second time, the tickets were booked but the amount for first attempt is not yet refunded.I want the money to be refunded soon.
            +2 photos
            May 21, 2022
            Complaint marked as Resolved 
            Money got refunded.Thanks to the team !!
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              T
              Tanushree Diksha
              from Tuticorin, Tamil Nadu
              Apr 20, 2022
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              I havent got my refund yet

              Address: New Colony, Tuticorin
              Website: TicketNew.com

              I tried to book three tickets to the Tamil movie “Beast” 4.00pm show on 13th April. I did the booking on 6th April around 10.30pm and I think for that reason of it being late night the transaction didn’t happen. The money got deducted but it kept showing an error message with two options continue and get refund and I couldn’t press either of them. And the next day morning it finally showed that the money will be refunded to me. It’s...
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              G
              Graze
              Mar 12, 2022
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              Address: Alangulam
              Website: Ticket new

              The money has not been returned till now ... The bank has said that there is no problem ... Please reply ...
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                U
                Ulaganathan Rockzz
                Nov 27, 2021
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                I have booked a ticket for maanadu movie in perison plaza Tuticorin on (25/11/2021-5AM) show.But the show has been totally cancelled by theatre.so the amount has not been refunded till now.
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                  N
                  Nith2002
                  Oct 30, 2021
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                  Website: www.ticketnew.com

                  I have booked 3 tickets on 30 oct 2021 2:59 PM through website https://www.ticketnew.com/ for Aranmanai 3 movie booked for oct 31 for 3.15 pm show in Sri Vishnu Cinemas Church Colony, Viruthampattu, Near Old Palar, Vellore, TamilNadu, 632006 . Rs.385/ money debited but tickets were not booked, refund my money Rs.385/ .

                  My Name: Nithyavanan K
                  [protected]

                  Attached Transaction reference no.. please check and do the needful.
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                    S
                    surekka saravanananthan
                    Oct 14, 2021
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                    I have booked 4 tickets for doctor movie on oct 13 for 12.20 pm show in inox Virugambakkam theatre, money or debited but tickets were not booked, refund my money .
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                      R
                      Rithish Virat
                      Oct 9, 2021
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                      Money debited in my paytm account but it doesn’t show in my ticketnew app and the ticket was cancelled
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                        R
                        Raja7252
                        Apr 13, 2021
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                        Website: V celluloid

                        I book tickets in v celluloid for vakeel shab movie, but i didn't get confirmation massage
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                          D
                          Diya Kukku
                          Mar 21, 2021
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                          Amount debited but ticket not confirmed
                          No response on helpline
                          Worst experience
                          +1 photos
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                            C
                            Chitharanjan Chithu
                            from Mumbai, Maharashtra
                            Sep 3, 2019
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                            Address: 18/A uzhaipalar street ,coimbatore, Coimbatore, Tamil Nadu, 641029
                            Website: ticketnew.com

                            Hello Sir/madam

                            I have booked movie tickets on Ticketsnew website.The transaction is failure but still my amount 249rs not credited to my account.
                            And I argued with that website but there is no Proper solution From them.so kindly review my complaint and resolve this and I attached my account and Transfer details below
                            Thanking you

                            A/c[protected]
                            Refunded transaction- Txn ID [protected]
                            +1 photos
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                              T
                              Thilak.vadicherla
                              from Chennai, Tamil Nadu
                              May 6, 2017
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                              Address: Chennai, Tamil Nadu, 600029
                              Website: Ticketnew.com

                              I tried to book cinema tickets on 26 april 2017 at 04.25 pm. Using ticketnew website and an amount of rs.545 was deducted but i did not receive any mail or msg regarding the confirmation of booking rather error code 502displayed. The support team of ticketnew says that confirmation mail and msg were sent but not able to provide me the evidence for that and refuses to refund amount blatantly.
                              Ticketnew website faq reflects that safe and secure transaction (???) and also i followed the steps mentioned in the website regarding failed transaction.

                              I don't know what to name this? Why so much negligience about the consumer?
                              +2 photos
                              May 22, 2017
                              Updated by Thilak.vadicherla
                              Can you please update the status...
                              I have not received any reply yet.
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                                S
                                sunniansh
                                from Patna, Bihar
                                Feb 7, 2017
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                                Address: 123401
                                Website: www.ticketnew.com

                                Dear Mam/Sir I had booked the 4 tickets of Dangal movie as on 15 January, and paid the online through my credit card but my tickets not booked and blanced deducted in my Account, complaints for this many time but my refund not process, according the customer care officer the refund will be returned 3 to 10 days but after 15 days refund not received pl help

                                Booking Date.TimeEvent Date TimeRefunded Date TimeEvent / MovieVenueTrans IDAmtNo. of TktsSeat Info15/01/2017 01:1115/01/2017 11:2015/01/2017 02:06DANGAL (U)BMG Cinemas - Rewari322445/[protected]J1, J2, J3, J4
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                                  P
                                  parthibsn
                                  from Chennai, Tamil Nadu
                                  Jan 1, 2016
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                                  Address: Chennai, Tamil Nadu
                                  Website: www.ticketnew.com

                                  I have made purchase on ticket new through mobiwik my amount R's 279 has been debited but I have not get ticket do I want to refund my amount to wallet
                                  Lowady ka app rak ka Gandu app ### the beach how I the name
                                  MD ### the MANAGER AND GENDRAL MANGER OR (MD)
                                  Ticket[protected]Ticket new customers care number [protected]Ticket new customers care number [protected]
                                  [protected]Ticket new customers care number [protected]Ticket new customers care number [protected]Ticket new customers care number [protected]

                                  Refund - Comment #3529189 - Image #0
                                  Refund my amount
                                  Smiley Prasad's reply, Jan 12, 2020
                                  Refund my amount please
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                                    K
                                    kumar1122
                                    from Hyderabad, Telangana
                                    Jan 24, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    I have taken 3 tickets for I movie in this site. But when i reached theator they sold my booked to other persons. When i reach out to ticket new.com help line they are not helpful and said we did not send information to the theator properly.They spoke rudely and they are not agreed to accept this mistake even. It s worst discussion with them and at last they arranged our 3 seats manually but all seats are not together. I have attached my booked movie tickets as well for your reference. I advice every one not to buy any movie tickets from this site as because even my friends faced the same issue when they went for Gopala Gopala movie.
                                    +1 photos
                                    TicketNew — Refund

                                    I have made purchase on ticket new through ticketsnew app my amount R's 826.99 has been debited but I have not get ticket do I want to refund my amount to my bank
                                    Cheque/ Reference no- [protected]
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                                      V
                                      vpmad18
                                      from Chennai, Tamil Nadu
                                      Jul 28, 2010
                                      Resolved
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                                      Resolved

                                      Address: Tamil Nadu

                                      Rs.140 swiped from my account for cinema ticket till it not refunded
                                      ticketnew. com for Kamala theatre ,Vadapalani. Rs. 140 swiped from my account for cinema ticket till it not refunded Details. Booking date on 12 Jun 2010 Evening Show.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      worst service in ticketnew, don't book bulk tickets through online & don't waste ur money on booking tickets
                                      Sir

                                      My account has been debited for booking 2 tickets of Rs.210/- today at around 4.30pm. But I didnt get any receipt for the payment for seat no. 8&9 B row (centre). I have entered by mail id also
                                      Worst service not even knew how to speak to customers rude dont book tickets with them .
                                      In my Case amount was debited but the tickets were not confirmed due to internet conectivity issue. But i got my amount back after 3 days.
                                      zxczxc
                                      I booked two tickets today my amount got deducted but didnt recieve the ticket confirmation. This is the second time this is happening, no one picks up the call at ticketnew. No proper response to mails also. I checked again the row i booked is open again, hence they have deducted money and its not a internet issue.

                                      I think we should lodge a complaint in consumer court against them. Already they are charing Rs.30 as conv for ticket and the service is very poor
                                      I recently booked two tickets and after the payment page the app crashed...thus i couldn't see the secrete code and confirmation code/number. I rechecked the booking history and it says no booking available. Didn't get a sms or mail confirmation either. When i contacted them, they say the ticket is confirmed no refund will be provided. This shall be the first and last time i shall book on ticketnew.com
                                      I prefer NGPAY or BOOKMYSHOW, at least if they are not able to refund, they gave me vouchers worth the same amount which i could book other shows and movies, but TICKETNEW refused to do that too.

                                      Regards,
                                      AL
                                      I have booked a ticket of BENGAL TIGER movie at SRI LAXMINARASHIMHA PICTURE PALACE in Visakhapatnam 104 Area.

                                      There Didn't mention mandatory of ticket printout.

                                      I have message and Snapshot also but Theater staff didn't allow me for movie.

                                      Finally I Didn't See the movie but ticket was booked.

                                      Already talk with Customer care but no use. They don't know English/Hindi/Telugu properly only know Tamil.

                                      I asked them return my money to my account they disconnect the call.

                                      Don't go to SRI LAKSHMI NARASIMHA PICTURE PALACE vizag at 104 AREA... too worst management.

                                      worst service in ticketnew, don't book bulk tickets through online & don't waste ur money on booking tickets

                                      Worst service not even know how to speak to customers rude dont book tickets with them .

                                      Don't Trust TICKETNEW!!!

                                      They all are fraud fraud fraud fraud fraud !!!

                                      Here Venkatesh - [protected] This is my mobile number call me i can give the explanation of ticketnew.com

                                      Swiped Amount - Comment #2268473 - Image #0
                                      Swiped Amount - Comment #2268473 - Image #1
                                      Dear,
                                      please resolve my issue my movie ticket booking not confirme but money not refund Ticket booking date 23/11/2018 9:00 pm to 9: 10 pm please resolve my issue

                                      Swiped Amount - Comment #3281814 - Image #0
                                      I have booked two two tickets but my account didnt received it.They have debited 350 rs from my account.When I asked they told me to send my bank statement to them.
                                      But its been near to 2 months of disappointment.
                                      Please dont fell in these kind of fraudulent apps.!
                                      Nb:I DECIDED TO GO LEGALLY.THEY MUST GIVE ME COMPENSATION!
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