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COMPLAINTS

TicketNew Complaints & Reviews

R
rajasekar.viswanathan
from Chennai, Tamil Nadu
Sep 30, 2022
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No cancellation option

Address:Ticketnew

I booked a ticket for sunday 02-oct-2023 for 4.30 show. Then I just realised the show timing was 4.30 am and I overlooked it. (never thought anywhere in India they run show in the early morning). Tried to reach the customer care for cancellation. But no help Or option provided in ticktnew app.
Actually Ny booking system should have option to book Or cancel option well before 48 hours if we have lead time.. Thus is kind of cheating.....
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A
Abhi1ft
from Adoor, Kerala
Jun 2, 2022
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Booked tickets online, paid for it but not received tickets

I have booked 4 tickets today and an amount of 536.4 has been deducted.
however I have not received my ticket and the refund which they said has not been received.

my mob num is [protected]...
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A
Abhi1ft
from Adoor, Kerala
Jun 2, 2022
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I have booked 4 ticket, but its not been confirmed and money is deducted

Hello,
Today I have booked 4 tickets from this site.
My account got debited with536.4 but the ticket was not confirmed.
I received a message telling a refund has been initiated, but haven't got anything back.

My phone number is [protected]...
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S
San Geetha
from Chennai, Tamil Nadu
May 22, 2022
May 22, 2022
This thread was updated on May 22, 2022
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Ticket

Hello I book my movie ticket by online amount deducted but ticket not booking...
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S
Sujin Kandasamy
May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets weren't booked but money deducted and the money is not yet refunded

I tried booking 4 tickets for the movie Doctor Strange through TicketNew app on 6th May but the tickets weren't booked and the money was deducted. When I tried for the second time, the tickets were booked but the amount for the first online transaction is not yet refunded. I want the amount to be refunded soon....
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S
Sujin Kandasamy
May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets were not booked but money deducted. Not yet refunded

I tried booking 4 tickets for the Movie Doctor Strange through TicketNew App. The tickets weren't booked but the amount (Rs.819) was deducted from the account and it is not yet refunded. When I tried for the second time, the tickets were booked but the amount for first attempt is not yet refunded.I want the money to be refunded soon....
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T
Tanushree Diksha
from Tuticorin, Tamil Nadu
Apr 20, 2022
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I havent got my refund yet

Address:New Colony, Tuticorin
Website:TicketNew.com

I tried to book three tickets to the Tamil movie “Beast” 4.00pm show on 13th April. I did the booking on 6th April around 10.30pm and I think for that reason of it being late night the transaction didn’t happen. The money got deducted but it kept showing an error message with two options continue and get refund and I couldn’t press either of them. And the next day morning it finally showed that the money will be refunded to me. It’s...
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Address:Alangulam
Website:Ticket new

The money has not been returned till now ... The bank has said that there is no problem ... Please reply ......
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U
Ulaganathan Rockzz
Nov 27, 2021
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Refund of amount for show has been totally cancelled

I have booked a ticket for maanadu movie in perison plaza Tuticorin on (25/11/2021-5AM) show.But the show has been totally cancelled by theatre.so the amount has not been refunded till now....
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Website:www.ticketnew.com

I have booked 3 tickets on 30 oct 2021 2:59 PM through website https://www.ticketnew.com/ for Aranmanai 3 movie booked for oct 31 for 3.15 pm show in Sri Vishnu Cinemas Church Colony, Viruthampattu, Near Old Palar, Vellore, TamilNadu, 632006 . Rs.385/ money debited but tickets were not booked, refund my money Rs.385/ .

My Name: Nithyavanan K
[protected]

Attached Transaction reference no.. please check and...
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S
surekka saravanananthan
Oct 14, 2021
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Movie tickets booked money debited but tickets was not booked

I have booked 4 tickets for doctor movie on oct 13 for 12.20 pm show in inox Virugambakkam theatre, money or debited but tickets were not booked, refund my money ....
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R
Rithish Virat
Oct 9, 2021
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Money debited in my account

Money debited in my paytm account but it doesn’t show in my ticketnew app and the ticket was cancelled...
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Website:V celluloid

I book tickets in v celluloid for vakeel shab movie, but i didn't get confirmation massage...
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D
Diya Kukku
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Ticket not confirmed

Amount debited but ticket not confirmed
No response on helpline
Worst experience...
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C
Chitharanjan Chithu
from Mumbai, Maharashtra
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my refund amount not received

Address:18/A uzhaipalar street ,coimbatore, Coimbatore, Tamil Nadu, 641029
Website:ticketnew.com

Hello Sir/madam

I have booked movie tickets on Ticketsnew website.The transaction is failure but still my amount 249rs not credited to my account.
And I argued with that website but there is no Proper solution From them.so kindly review my complaint and resolve this and I attached my account and Transfer details below
Thanking you

A/c[protected]
Refunded transaction- Txn ID [protected]...
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T
Thilak.vadicherla
from Chennai, Tamil Nadu
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Amount debited, ticket confirmation not received. Refund requested

Address:Chennai, Tamil Nadu, 600029
Website:Ticketnew.com

I tried to book cinema tickets on 26 april 2017 at 04.25 pm. Using ticketnew website and an amount of rs.545 was deducted but i did not receive any mail or msg regarding the confirmation of booking rather error code 502displayed. The support team of ticketnew says that confirmation mail and msg were sent but not able to provide me the evidence for that and refuses to refund amount blatantly.
Ticketnew website faq reflects that safe...
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S
sunniansh
from Patna, Bihar
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My ticket not confirmed and refund not received

Address:123401
Website:www.ticketnew.com

Dear Mam/Sir I had booked the 4 tickets of Dangal movie as on 15 January, and paid the online through my credit card but my tickets not booked and blanced deducted in my Account, complaints for this many time but my refund not process, according the customer care officer the refund will be returned 3 to 10 days but after 15 days refund not received pl help

Booking Date.TimeEvent Date TimeRefunded Date TimeEvent / MovieVenueTrans...
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P
parthibsn
from Chennai, Tamil Nadu
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Refund

Address:Chennai, Tamil Nadu
Website:www.ticketnew.com

I have made purchase on ticket new through mobiwik my amount R's 279 has been debited but I have not get ticket do I want to refund my amount to wallet...
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K
kumar1122
from Hyderabad, Telangana
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Worst online movie ticket booking site

Address:Hyderabad, Andhra Pradesh

I have taken 3 tickets for I movie in this site. But when i reached theator they sold my booked to other persons. When i reach out to ticket new.com help line they are not helpful and said we did not send information to the theator properly.They spoke rudely and they are not agreed to accept this mistake even. It s worst discussion with them and at last they arranged our 3 seats manually but all seats are not together. I have attached my...
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V
vpmad18
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swiped Amount

Address:Tamil Nadu

Rs.140 swiped from my account for cinema ticket till it not refunded
ticketnew. com for Kamala theatre ,Vadapalani. Rs. 140 swiped from my account for cinema ticket till it not refunded Details. Booking date on 12 Jun 2010 Evening Show....
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