[Resolved] Ticona — Speed service problem

Nilanj Soni

Address:	Rajkot, Gujarat, 360001
Website:	Ticona.com

Company is not giving speed which i bought in plan and countinue disconnecting the net and not giving proper responce of complain.
I had done complain about 6 to 7 times but there is ni solution of problem

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Nov 17, 2016

Complaint marked as Resolved

Verified Support

Feb 25, 2016

Tikona Digital Networks Customer Care's response Dear Nilanj,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB3017 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Feb 26, 2016

Tikona Digital Networks Customer Care's response Dear Nilanj,

This is a gentle reminder to follow-up on your concern listed on Feb 20, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB3017 in the subject line.

Regards,
Tikona Care

Verified Support

Feb 29, 2016

Tikona Digital Networks Customer Care's response Dear Nilanj,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care