[Resolved]  Tikona — [protected]: illegal billing and harassment by tikona

Address:

411057

Hello tikona,

For your kind information, we have already gone through right and exact process which is been informed by your customer care representative.

We have already informed to your customer care to disconnect internet connection well in advance before generation of any bill. we had call to tikona customer care on 3rd nov 2015 to stop internet service and customer care representative informed us below points.

1) don't use the internet and take out all the cables
2) after 15 days tikona representative will come and take the modem.
3) no bill will be generated as further.

Now we need valid justification from you that why we receiving bills from you even after following appropriate process which is been informed by your customer care?

Please check the call recording for our service id [protected] for 1st week of nov.