[Resolved]  Tikona — 420 against employee of tikona

Address:New Delhi, Delhi, 110034
Website:www.tikona.in

Tikona broadband employee name sandeep told me about the plan of 2500 for three months and he told me that i did need to pay anything extra except modem/router but after a month i am getting a message of payment bill of rs.264. after that i called to custmorecare of tikona broad band service and the told me that they will work on my complaint and will take action on that employee but nothing happened with it. even that guy told me that he will do fitting of wireing and he said he will come next day of installation but he didnt come. i called him many time but he give excuses always and now his number is off. i request you take action on this otherwise this kind of employee will create image down of this company.
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Aug 22, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2016
Tikona Digital Networks Customer Care's response
Dear Lagan,

Greetings from Tikona.

Please be assured that your concern listed July 13, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Verified Support
Jul 21, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Bhatnagar,

Greetings from Tikona.

With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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